Higgins Recovery Group Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.

We operate as a recruitment services provider supporting organisations in addiction recovery, mental health, and human resilience sectors.

1. Who We Are

Higgins Recovery Group Ltd
Company Number: 16889360
Registered in England & Wales
Email: phil@higginsrecoverygroup.co.uk
Phone: +447535436400

We are the Data Controller for all personal data collected via our website.

2. What Personal Data We Collect

We may collect and process the following data:

Data you provide directly

  • First name and last name

  • Email address

  • Phone number (if included)

  • Your message or enquiry

  • Recruitment-related information you choose to send us

Candidate-specific data (if you enquire about opportunities)

  • CV / career history

  • Skills, experience, qualifications

  • Job preferences

  • Notes from conversations

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries

  • Provide recruitment services

  • Assess your suitability for roles

  • Introduce candidates to clients

  • Maintain contact with clients and candidates

  • Improve our website and services

  • Meet legal and regulatory obligations

We will never sell your data.

4. Legal Bases for Processing

Under UK GDPR, we rely on:

  • Legitimate Interests (responding to enquiries, recruitment activities)

  • Consent (when you submit a form)

  • Contractual necessity (when entering a recruitment agreement)

  • Legal obligation (e.g., right-to-work checks if required by clients)

5. Sharing Your Data

We may share your data with:

  • Clients seeking to hire talent (with your permission)

  • Technology providers (Squarespace, email provider, CRM tools)

  • Legal/regulatory bodies if required

We never share data without reason or outside UK GDPR guidelines.

6. How Long We Keep Your Data

  • General enquiries: up to 12 months

  • Candidate data: up to 2 years, unless you request deletion sooner

  • Client data: up to 7 years for accounting and legal purposes

7. Your Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact:
phil@higginsrecoverygroup.co.uk

8. Cookies

We use necessary and analytical cookies via Squarespace.
See our Cookie Policy for full details.

9. How to Complain

If you have concerns about data use, contact us first.
You may also contact the ICO:

https://ico.org.uk/make-a-complaint/

10. Changes to This Policy

We may update this policy periodically.
This version was updated in 2025.